Privacy Policy

1. Introduction

Have Yachts Club, LLC ("Have Yachts Club," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haveyachtsclub.com, book our yacht charter services, or communicate with us.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

Personal Information

When you book a charter or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and payment information (processed securely through Stripe)
• Party size and special requests
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use your information to:

• Process and confirm your charter bookings
• Send booking confirmations, reminders, and updates via email and SMS
• Process payments securely
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Send occasional service updates (with your consent)

4. SMS/Text Message Communications

When you provide your phone number during booking, you consent to receive transactional text messages including:

• Booking confirmations
• Appointment reminders (24 hours and 2 hours before your charter)
• Boarding instructions
• Weather or schedule updates

Message frequency varies based on your bookings. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect email communications or your booking.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Stripe (payment processing), Resend (email), and Twilio (SMS) who help us operate our business
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Opt out of SMS messages by replying STOP

To exercise these rights, contact us at info@haveyachtsclub.com or (609) 217-3133.

8. Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You can set your browser to refuse cookies, but some features of our website may not function properly.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: